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Blog - Communication

Repetition, Misunderstandings and Repetition

One of the situations leaders frequently face is repeatedly telling stakeholders the same things. Often leaders ascribe this to their direct reports and other staff not sufficiently understanding the task and instructions being set. But sometimes, often i...

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How to Increase Your Conversational Intelligence as a Leader

As a leader, you set the behavioural tone for your team and for your organisation or business as a whole. Whether consciously or unconsciously, you shape your culture through how you interact with the people around you, how you communicate and how you tre...

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Tips for Leading through Difficult Times

We all go through tough times in life as well as enjoying triumphs. If you lead a team and are tasked with communicating difficult messages, how you talk can be crucial to the way information lands as what you say. Consider the following ideas: Make it...

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Who - or what - is pressing your buttons?

"When your values are clear to you, making decisions becomes easier" Roy Disney   Thursday 18th October is 'World Values Day'. It's an ideal opportunity to stop and take the time to think about your most deeply held values. What are Values?...

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The Engaging Questions

The Engaging Questions are set out in the latest book called 'Triggers' by master coach, Marshall Goldsmith. In it, Mr Goldsmith confronts the subject of change and how we can improve our odds of successfully achieving our goals. According to Mr Goldsmith...

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