Strong teams are built on effective communication, yet many HR professionals, managers and leaders find themselves facing challenges with individuals or teams that simply don’t seem to connect.
We often hear comments such as, “I’ve tried everything, but I just can’t get through to them.” These situations arise across all sectors and can leave even experienced professionals feeling frustrated and unsure of how to move forward.
The challenge is often intensified by remote and hybrid working, as well as teams operating across different countries, cultures and communication preferences. Small misunderstandings can create friction that gradually builds over time, impacting relationships, collaboration and performance.
In this interactive workshop, we will explore how communication styles influence the way we work with others and why understanding our own communication preferences is the first step towards improving team effectiveness. Through practical reflection and discussion, we will examine simple yet powerful questions that can help unlock communication barriers and strengthen working relationships.
This session is ideal for HR professionals, people managers and leaders who support teams and individuals within their organisation.
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Participants will have the opportunity to reflect on real workplace challenges, share insights with peers, and leave with practical Q’s that can be used to reduce communication friction, improve understanding and build more effective teams.

Emma Wraighte is a leadership and development coach who partners with organisations to strengthen communication, improve team effectiveness and drive sustainable performance. Known for her empathetic yet challenging approach, she helps individuals and teams increase self-awareness, navigate complexity and create cultures of accountability, collaboration and high impact.