Wilful Blindness

The great financial crisis. Grenfell Tower. The Met Police. The Post Office. They all have one thing in common – for years people knew there were problems but nothing was done to address them. It’s all too easy to blame them on bad people but the reality is, that it is impossible to know everything that is going on in your organisation – so how do you ensure you’re focusing on what really matters?

Wilful blindness has many origins: in people, in working conditions, in assumptions and belief systems, in incentives and corporate cultures. How do you ensure that these work for you, not against you?

This session will help you:

• identify potential for wilful blindness in your organisation
• develop a leadership style to minimise wilful blindness
• recognise the power and source of collective intelligence
• use your teams as more effective early warning systems

For leaders who need to prioritise competing demands, who want to be able to recognise their blind spots and reach out to harness wider sources of data and intelligence. Also for those who want to improve their decision-making skills.