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Gillian Frame

1500+ hours of coaching experience

Executive Coach · Leadership Coach · Team Coach · Career Coach · Performance Coach · Coach Supervisor · Coach Mentor

Edinburgh, Glasgow & Aberdeen

United Kingdom

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Overview
About me Credentials Reviews
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About me
I’m a professionally qualified & accredited coach, supervisor, mentor coach, and thinking partner with over 30 years’ experience in leadership, learning and development. I help leaders and coaches think clearly, lead with intention, and stay connected to what really matters.

My approach is reflective, human, and grounded in real-world complexity. Whether we’re working through transitions, strengthening leadership presence, or deepening coaching practice, I create thoughtful spaces for people to slow down, reconnect with themselves, and move forward with clarity.

I work with senior leaders, emerging talent, experienced coaches, and leadership teams across sectors including healthcare, energy, finance, and transport. Clients describe my style as calm, warm, gently challenging – and always focused on what matters most.

Supervision & Thinking Partnership

I’m passionate about supporting the people who support others. My supervision offers a space to pause, reflect, and stay grounded in your values and ethics. It’s not just professional maintenance – it’s what keeps your work alive, sustainable, and meaningful.

I also offer strategic thinking partnership for individuals holding complex, high-stakes roles. It’s a quiet space to think aloud, sharpen ideas, and access fresh perspective – rooted in the Thinking Environment™ and grounded in deep listening.

Credentials
• Professional Certified Coach (PCC), International Coaching Federation (ICF)
• Accredited Master Executive Coach, Association for Professional Executive Coaching and Supervision (APECS)
• Certified Coach Supervisor
• Certified Mentor Coach
• Advanced training in Systemic Coaching and Neuroscience-informed approaches
• Hogan Leadership Suite Accredited
• Gallup CliftonStrengths Certified
• Licensed to use the FEBI (Focus Energy Balance Indicator)

These tools support our work when helpful – they’re never the focus, but can offer fresh insight and language for growth.

My Background

I founded ReFrames Solutions in 2012 after a senior leadership career in HR and leadership development, including roles at Mercer, BSkyB and Lloyds TSB. Since then, I’ve designed award-winning leadership programmes and supported hundreds of leaders and coaches across diverse organisations.

At the heart of all my work is a belief that leadership is a ripple effect – and that even small shifts in presence, clarity, and alignment can create powerful change.

If you’re looking for coaching or supervision that’s thoughtful, grounded and quietly powerful, I’d love to hear from you.

Click Book a call to start the conversation.
Credentials
Professional body membership

International Coach Federation

Level of membership/accreditation

ICF - Professional Certified Coach

Qualifications

Diploma in Executive Coaching (AOEC)Certified Coach - International Systemic Team Coaching (AOEC)Certified Coach - Marshall Goldsmith Stakeholder Centered CoachingCertified Coach - The First 90 Days Virtual & Acceleration CoachingCertified Gallup Strengths Based CoachHogan Suite AccreditedBPS Test User: Occupational Ability & PersonalityMental Health First AiderThinking Partner (Nancy Kline)Certificate in Supervision (CSTD)Mentor CoachICF Professional Certified CoachAccredited Trusted Advisor AssociateAPECS Accredited Master Executive Coach

Reviews
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Gill was extremely helpful throughout our 10 sessions. She tailored her approach to fit my specific needs and schedule, making the experience highly personalized. It was a very important step in my onboarding process at the new company.

21/05/2025

I found my supervision sessions with Gill very stimulating and learnt loads from them. She created a safe space for me to reflect about my practice, and I believe I came out of each session a better coach. Thank you, Gill!

25/05/2024

I have just completed my course of coaching sessions with Gill and can not thank her enough for the outcome of each. We approached different subjects each time and I came out of each feeling more confident and equipped to tackle what needed to be done. Next time I am struggling with similar things, Gill be the first person that I contact.

24/08/2023

I met Gillian through the Coaching for NHS staff program that was launched at the beginning of COVID19 pandemic. I am consultant intensivist in a very busy intensive care department in central London. Gillian has been extremely flexible with my hospital agenda. The relationship with Gillian and the goals for our coaching sessions were very easy to establish. Thanks to Gillian's tools and experience, she has helped me to reflect on my career pathway, my perceptions and to name my future career goals in a clear and directed manner that truly resonates with my personality. I feel more empowered to make the right choices for me. It has also helped me identify both organisational and individual strengths and development opportunities around me. The hindsight has been key to embrace this period of professional challenges, uncertainty and personal growth. M.C.

11/08/2020

Gillian has been so incredibly helpful (and flexible!) over the past 18 months as I have developed my career path. She has provided me with practical support to manage my well-being within the workplace, and also instilled me with more confidence to present my case and opinions with authority.

15/08/2019

I have recently concluded a coaching programme with Gillian which consisted of around 12 sessions in total, some remote and some face to face. For me the opportunity to work with a coach on developing my relationship management and leadership skills was welcomed. The relationship with Gillian was easy to establish. She strikes an appropriate balance between creating an informal ease and ensuring that the purpose and objectives of the sessions are progressed. As a woman in business, Gillian's ability to draw upon her own experience and put in to context the theories and tools that she shares with you helps you to apply that to your own circumstances and work environment. She has helped me reflect on my own behaviours and the perceptions I have of the relationships around me and how my lack of confidence might impact upon how I 'turn up' at work. At the end of programme it was recognised that I was more open to understanding different perspectives with a greater willingness to compromise and with a higher level of confidence to address difficult situations and recognise what is not acceptable behaviours of others. J. T.

23/04/2019

I embarked on a coaching programme with Gillian to support me during a transition into a Leadership role. Gillian provided me with a ‘safe’ haven from which to explore the challenges of my new role and gave objective and insightful support which enabled me to ‘step up’ with confidence. As a direct result of my coaching programme I now realise my key strengths as a Leader and contributor to my business and have switched my mindset to focus on continually improving these strengths rather than hone in on my development areas. This realisation has been extremely liberating and has certainly impacted my performance in a positive way! E. M.

26/03/2019
Specialist areas
Assertiveness Career Direction Communication Confidence Conflict Decision Making Delegation Difficult Conversations Feedback Influencing Skills Leadership Managing Change Mental Health Mentor for Coaches New Role Outplacement Performance Management Personal Impact Problem Solving Supervision: 1-2-1 Supervision: Group Team Coaching Team Development Time Management Transition Work/Life balance Partner Offer
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