Building Trust: What to do when it is already broken

Hosted by Chartered Management Institute.

Trust is the foundation of every successful organisation, but it can be fragile. When trust is broken—whether within teams or with external stakeholders—leaders must act swiftly to restore confidence and credibility. Join this essential event, hosted by Professor Lois Farquharson, Executive Dean of Bournemouth University Business School, to explore effective strategies for rebuilding trust.

Gain valuable insights from Professor Veronica Hope Hailey, Inaugural Dean (University of Bristol Business School) and Special Adviser to the Vice-Chancellor, a renowned expert in trust and leadership. She will share actionable steps and real-world approaches that leaders and managers can use to repair trust, whether internally within their organisations or externally with stakeholders.

By attending this event, you will:

• Tangible actions and approaches to restore trust when it has been damaged
• Practical strategies to rebuild credibility and foster stronger relationships in your organisation
• How to recognize early signs of trust breakdown and proactively prevent escalation